which delay expected ??

dotSilver Network Partner Support Forum / Dating Software Technical Support / which delay expected ??

Author	Message
xtianfr Member	Posted: 28 Aug 2005 05:47:43 Some member registered since 15th of august another one since 26th and till now the profiles have not been reviewed by dot.silver !! is the team in hollidays ??
.silver Admin	Posted: 30 Aug 2005 01:32:31 Don't worry, we are working on it. Every profile is being held for one day before the reviewing, because very often members change their information and we have to review their profiles twice or thrice. Besides, as I see now all of your new registered members have been reviewed.
xtianfr Member	Posted: 30 Aug 2005 01:52:30 sorry for that, but I worry ! I don't think ti is nice for one new member to wait during almost one week to have his profile reviewed ; yes, all the new members have been reviewed, but that is from this morning !!!
.silver Admin	Posted: 30 Aug 2005 04:38:46 We have about one thousand new members get registered every day in our system, and all profiles are checking one after another.
xtianfr Member	Posted: 30 Aug 2005 05:30:25 I don't know if you have thousand new members every day, but when I search, all men and women from 18 till 75 y.o. and by clicking view recently members, I cannot see so many new members ????!!! is there an error in script ?
raybman Member	Posted: 30 Aug 2005 10:02:07 Why not allow partners to do the screening of new registrants of their own site? If we all follow a template of acceptability we would be able to keep the profiles consistent and the speed and efficiency I believe would increase. Currently, partners have the ability to suspend their own members, why not the ability to approve them as well? Of course, we would need to be able to view the new applicant's photo, which our control panel does not allow. (there is a link for this but it does not function) Keep in mind the customer, we need to make sure they stick around, so making their experience as perfect and streamlined as possible is important, otherwise it's off to another of the thousands of dating sites out there. Just my 2 cents... if dotSilver is really reading these posts...
.silver Admin	Posted: 31 Aug 2005 01:07:52 Every member, who has just registered has the same rights as an approved member. The only thing, his profile never will be on first places in search results until our administrators approve it. As regards the ability to approve the members by our partners, this was planned from the first day of our company work. But now it is too early to talk about it. Not all partners will get such ability, but only those, who really have our trust. They will get all instructions and after that they will be able to approve their members' profiles themselves. Now I can't tell you the exact date of this event, but I can assure you, that this will certainly happen.
.silver Admin	Posted: 31 Aug 2005 01:26:05 Just a quick note: You can now see photos of your members from your control panel. Thank you for bug report.
xtianfr Member	Posted: 31 Aug 2005 14:54:12 May I suggest once more ? why to not add one other button near suspend which could be called delete ; suspend would be available for all the partners and delete as you write above ; I mean like that partners could give also their point of view, but the definitive supression ; on another way it would give the possibility for all the partners to catch the attention.
.silver Admin	Posted: 1 Sep 2005 03:41:59 Ok...there will be the "delete" button for trusted partners.