Can't login

dotSilver Network Partner Support Forum / Dating Software Technical Support / Can't login

Author	Message
Rui Member	Posted: 5 Apr 2006 01:07:53 I updated my e-mail address in the partner control panel, and now I can't login as a member on the sites. It tells me to check my mail to verify my e-mail address, but I haven't received any e-mail.
xtianfr Member	Posted: 5 Apr 2006 01:53:28 partner and member is not considered as same nor supposed to be same
Rui Member	Posted: 5 Apr 2006 19:18:27 - Edited by: Rui There is some kind of bug in the system... When I try to login (even at your site) I get "We have sent you a message with further instructions. Go check your email now! " I get no message. Then at the bottom of the same error page there is a short form that says: "Resend verification email to this address:" (I input new address and clicked the "send" button). When I click the send button, I get a java script alert that says: "Wait until the verification code arrives and enter it when this page reloads." When you click "OK" on the pop-up alert, it redirects to the login page. If... partner and member is not the same thing, then the script has a bug.
xtianfr Member	Posted: 5 Apr 2006 23:59:48 check if your email program doesn't have anti-spam which is blocking this email ! there is no bug but something internal your system.
Rui Member	Posted: 6 Apr 2006 00:17:58 Thanks xtianfr. It's not the anti-spam. If I request the password, I get a message. I don't know what the problem is... DotSilver??
xtianfr Member	Posted: 6 Apr 2006 00:37:49 just now I went to visit your site ! nice template ! I think problem is coming from your changes, because when I try to login from your site, I cannot, so you changed something wrong in one file I think ; unfortunately, you'll have a hard work to check all, but that is the only way.
.silver Admin	Posted: 6 Apr 2006 05:32:12 It seems to me that Christian is right.
reval8r	Posted: 6 Apr 2006 22:44:14 I'm having the same problem. When trying to login into my adult site. But nothing was changed. My e-mail address that I registered with is an old one and I am not able to change it. Apparently the e-mails are sent to the old address. The message is the same as the one RUI is getting. Everything is fine with the general dating site I also run with dotsilver.
reval8r	Posted: 6 Apr 2006 22:50:14 Ok, now it works. I changed the address to my site admin and got the message to verify account.
Rui Member	Posted: 7 Apr 2006 23:00:09 - Edited by: Rui Thank you all for your replies and input. Christian, you are the "man." After some testing, it turned out you are correct. Now I have to look for the problem...
xtianfr Member	Posted: 8 Apr 2006 12:56:11 I am not but I am little bit used now with the script . Good Luck for your changes cos' your template looks really nice, and will be attractive when the small mistakes corrected !