Installation.....

dotSilver Network Partner Support Forum / Dating Software Technical Support / Installation.....

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Author	Message
Tamara Member	Posted: 21 Jun 2006 18:36:46 Greeting Tech Support..... I have managed to install on of the dating softwares and it is up and running fine. Now I am having an issue with the adult software. I have granted premissions accordingly and go to configure to all of that but when I go to (myurl/index.php) I keep getting the admin login or nothing at all...... Whew!!!! If you could help me a wee bit to get the site up and running I would greatly appreciate it, other wise I will continue to toil. LOL!!! Regards Tamara
Tamara Member	Posted: 21 Jun 2006 18:57:19 I just walked through my folders and it appears when I try to install the CPanel adds this : %%77 751 %%AE 751 %%C5 751 %%CC to my layouts/templates_c I realize that shouldn't be there and I don't put it there it appears after I go through the configs. ??????
xtianfr Member	Posted: 22 Jun 2006 04:50:22 did you well use another database for adult site ? You may not use the same one than for usual dating site.
Tamara Member	Posted: 22 Jun 2006 11:13:09 I have used another database for the adult to the regular dating site. I got the one dating site up with no problems but the adult one is giving me much grief. I have now been trying for three days to get it to work for me. When it does show up it has absolutely no images just text to the left hand of the screen. I am getting very frustrated and almost ready to give up..... :(
xtianfr Member	Posted: 22 Jun 2006 11:34:35 and what is link to this adult site ?
Tamara Member	Posted: 22 Jun 2006 12:03:51 http://www.rendezvousdates.com/
xtianfr Member	Posted: 22 Jun 2006 13:27:07 when you go on http://www.rendezvousdates.com/configs.php fill up all the fields even old password, new password (twice) (no problem if you write same one three times) ; try like that and tell us the result !
Tamara Member	Posted: 22 Jun 2006 16:04:43 Hi, I have been doing exactly that with no results. However, I tried it again and once I fill the fields out I still get no dating site. As I fill the fields I need to move myself from section to section it doesn't automatically move me when I hit 'save' I have been having the same issues for three days now????????? I have even cleared all the software and started fresh a few times. Regards Tamara
Tamara Member	Posted: 22 Jun 2006 16:14:46 What exactly is the old site password???? I don't recall an old site! This is a new site? That in itself causes massive confusion. I have one password I used to join here and I insert that in the appropriate field.
Tamara Member	Posted: 22 Jun 2006 16:23:46 This is what I am getting...... http://www.rendezvousdates.com/index.php
xtianfr Member	Posted: 23 Jun 2006 00:15:11 it seems you have two index files on the root of your site, one html and one php ???!! old password would be same than new one as I wrote before
Tamara Member	Posted: 23 Jun 2006 00:28:57 >it seems you have two index files on the root of your site, one html and one php ???!! < Yes, and I do on my other root of my site for the regular dating software. Doesn't seem to cause a problem there?????? I removed the software again. I will upload and try the install again hopefully it works if not I may try to struggle with it a bit more until I figure out the problem but if I am not successful I will give it up!
johnabc@verizonmail. com	Posted: 23 Jun 2006 06:05:08 To xtianfr, I wasn't quite sure how to empty my cache other than doing a disk cleanup. After doing that my logo did show up. I wanted to make a small change in the logo which I did then substituted the revised one. Since then it does not display. ????
Tamara Member	Posted: 23 Jun 2006 11:36:43 Would one of the techs kindly tell me why I continue to get this? http://www.rendezvousdates.com/index.php I do everything according to instructions and I even upload and installed again did that a few times with the same results. I also have the premissions set for the right folders..... Thanks Tamara
johnabc@verizonmail. com	Posted: 23 Jun 2006 13:40:57 I finally got the logo to display. Now I need to know how to access my site with a normal url. Currently I can only get in by putting in the following: http://www.domainname.com/index.php What do I have to do to eliminate the index.php ???
raybman Member	Posted: 23 Jun 2006 14:32:36 - Edited by: raybman johnabc@verizonmail. com: Make sure the only index file in your site's root folder (public_html) is the index.php. If there is index.html or default.html then they will try to display instead.
Tamara Member	Posted: 23 Jun 2006 16:15:51 I am not sure if that was meant for me regarding the root folder? In any event I removed my index.html still no results. When I try to get my index.php screen up it keeps reverting to this screen : http://www.rendezvousdates.com/configs.php?time=first Will someone who know what is going on please help me with this issue that I have been struggling with for four days now? Thank you Tamara
Tamara Member	Posted: 23 Jun 2006 20:53:49 To Tech and Sales...... I have one regular dating site set up with .silver and I was successful in uploading, configuring and installing. I now have an adult site that is cause me problems....i.e. won't go off the (http://www.rendezvousdates.com/configs.php?time=first) no matter what I do so here is the scoop if I don't get assistance soon I would like to cancel the adult sites I have registered with .silver. I will only keep the regular dating site (Dating Flirts). So to make a long story short if I get no assistance and the problem doesn't get solved ASAP I will go with another software product for my domian name (rendezvousdates.com). I am tired of wating my time! Thank you Tamara
Tamara Member	Posted: 24 Jun 2006 01:18:50 Disregard my previous messages I finally manage to figure out the problem, configure and install the software. Anyone else needs help let me know....... Tamara
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