"Confirmation email not sent" problem

dotSilver Network Partner Support Forum / Dating Software Technical Support / "Confirmation email not sent" problem

Author	Message
.silver Admin	Posted: 17 Jun 2005 03:23:55 To prevent partners from frustration and long discussions we want to inform you about details of the "problem" - when you register a new site and install your script, your site doesn't seem to send verification emails to registering members. This is neither a bug, nor you can fix it by yourself. The thing is that we need to set email addresses for your site in our engine. This is regularly performed once a new site with members is detected. After doing this your site (actually our engine on behalf of your site) can send emails to your members. All you need to do is just to wait a little. Our work hours are 9am to 6pm GMT+5. We guarantee that your new site won't dwell in email silence for more than 12 hours. This is what situation is right now. In the nearest future (read several days) we will give partners to input the emails themselves, so verification emails can be sent instantly once your new site goes live. Thank you for understanding and all great support you people do for us.
matt@fuzionhost.com	Posted: 19 Jun 2005 16:52:14 well thats good to know....I was jst going to post about that :)
Anonymous	Posted: 22 Jun 2005 18:59:14 I joined my web site to do some testing and here is the e-mail I received to varify my e-mail address ::: Please sign in here: http://www.lovecompass.com/member/?vc=600810807 Your Username: Manager Password:--------- --- Personals & Online Dating - LoveCompass (http://www.lovecompass.com/) Note: You receive this message because you are a registered member of Personals & Online Dating - LoveCompass. If you wish to unregister your profile please go here: http://www.lovecompass.com/member/unregister.php
.silver Admin	Posted: 22 Jun 2005 23:35:16 Please give us your site ID, and we will solve the problem.
.silver Admin	Posted: 25 Jun 2005 05:26:55 The problem has been fixed for all sites, old and joining.